Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited China rated Generali Global Assistance
4.57 out of 5
159
ratings and reviews
99%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the plan, so can't rate it
Elvira S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank goodness we didn't need to use the trip insurance. Excellent coverage at a reasonable price.
Jack C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I planned a three week trip to China almost a year in advance. Unfortunately she was diagnosed with acute sinusitis and bronchitis just prior to our planned departure, and we had to cancel our trip. I filed a claim for the cost of the trip and our claim was approved by CSA the following day. I am impressed! A very satisfied customer from Pacific Palisades, CA.
Robert H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I selected this plan because it seemed to offer the most coverage at the lowest price. And isn't that what most of us want in our travel insurance policy? Fortunately, I did not have to use any of its coverage. Although many in our group touring China became ill with respiratory diseases -- infected sinus, acute bronchitis, pneumonia, etc., we were able to continue and finish the trip.
Gordon T. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
A lady on our tour got very ill. required going to the hospital. i told her and her husband about your coverage. I told MANY people about the plan and the cost. I am sure you will be getting more business. i felt safe and covered even though i did not need it. i will be purchasing it again.
Lana C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We were very pleased with all aspects of our CSA Travel Protection plan coverage. The price was reasonable. Thank you for your great product.
Metz H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Like all insurance, I was glad I didn't have to use it.
William K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I found the plan comprehensive and affordable.I would use it again. Of course, I had no claim to file, so it is impossible to say how effective it might have been.
Diane D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Your representative was very helpful in our decision making process and we are glad we had this plan even though we did not use it. The only objection I have is the several emails we got that did not pertain to our situation, e.g. hurricane insurance for the gulf area when we were going to China! I would appreciate not getting ads for more coverage that I did not need.
Richard I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We have used this site for travel insurance several times and, fortunately, have not had to file a claim. So, I just have to assume that the plan cover adequately and that there are no hitches between what I think is covered and what the agency believes it has covered.
Kent H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. GeoBlue
    (4.63)
  2. Berkshire Hathaway Travel Protection
    (4.58)
  3. Travelex
    (4.56)
  4. IMT Services
    (4.47)
  5. John Hancock Insurance Agency, Inc.
    (4.44)