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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited China rated Generali Global Assistance
4.56 out of 5
152
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
A lady on our tour got very ill. required going to the hospital. i told her and her husband about your coverage. I told MANY people about the plan and the cost. I am sure you will be getting more business. i felt safe and covered even though i did not need it. i will be purchasing it again.
Lana C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We were very pleased with all aspects of our CSA Travel Protection plan coverage. The price was reasonable. Thank you for your great product.
Metz H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Like all insurance, I was glad I didn't have to use it.
William K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I found the plan comprehensive and affordable.I would use it again. Of course, I had no claim to file, so it is impossible to say how effective it might have been.
Diane D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Your representative was very helpful in our decision making process and we are glad we had this plan even though we did not use it. The only objection I have is the several emails we got that did not pertain to our situation, e.g. hurricane insurance for the gulf area when we were going to China! I would appreciate not getting ads for more coverage that I did not need.
Richard I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We have used this site for travel insurance several times and, fortunately, have not had to file a claim. So, I just have to assume that the plan cover adequately and that there are no hitches between what I think is covered and what the agency believes it has covered.
Kent H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I didn't have to rely on the coverage provided, but the service i received in putting my plan together was very good. The rep. answered my questions and helped my along the way.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank goodness we did not have to use it. However I felt more safe by having purchased the insurance.
Thomas T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
Thank G-D I did not need your services while in China, so I can't comment on your service. I thought your plan was priced fairly and would use it again if I were taking another long trip.
Frieda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This is the second time I've used travel insurance and both times, CSA offered the best coverage for things I cared about, at the best price. Happily, I've not needed to file a claim either time, so the lower price seemed an even better deal in retrospect. InsureMyTrip.com was a really handy way to compare plans, too.
Jane E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    Thank you for purchasing the CSA Custom plan for your trip to China. We appreciate your continued business.
    Apr 16,2013
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