Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Haven’t filed a claim, seems easy to work with.
Donald M. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505.Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Having this insurance gives me peace of mind on my cruises. I would never travel without it esp air evacuate, you just never know.
Gail B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.Mar 07,2024
The trip included a
cruise
Generali Global Assistance
Standard
I get this insurance every time I cruise, so far I have had never had to use it. But it is there if I need to.
Susan A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your feedback! We know you have options when it comes to travel insurance, and pleased you chose Generali, one of the largest insurance companies in the world.Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have no idea on whether Generali Global Assistance would deliver services or help if I needed it. So, I cannot recommend something that never delivered.
Joel H. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
This plan was almost like a scam. My friend bought the same plan from you with 1/10 price. How could it be?
Xin J. would not
recommend this plan to a friend or relative.
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Angie
Thanks for your feedback, Xin. The calculated cost depends on a variety of factors including when you purchased your policy and time to departure. If you have any questions regarding your purchase, please call 800-874-2442. We hope you enjoyed your trip and thank you for your choosing us.
Feb 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
did not have a problem, so don't know how the company would respond if I did.
Niall O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The coverage was good, thankfully we didn't have to use it, and returned safely. Recommended
Reuven R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your endorsement! We greatly appreciate it.Feb 13,2024
The trip included a
cruise
Generali Global Assistance
Standard
I feel like it cost a lot and I didn't really need it except that the cruise line wanted us to get insurance.
Ellen W. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for your input. We will consider your feedback in the future to make your experience with us even better.Feb 13,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have used this company for our travel insurance in the past. I will continue to use them going forward.
Excellent service.
Excellent service.
James W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Samantha Fourez
Generali Global Assistance
That's great to hear. At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.Feb 13,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Once I actually filed the claim, the process went very smoothly. I received email confirmation when you got my claim forms, and once they were processed. My check arrived very quickly. However, I was never able to get the online claim website to work at all. It took several very frustrating phone calls over the course of a week to finally get someone who was willing to e-mail the necessary claim forms to me. Your customer service people need customer service training!
Debby G. would
recommend this plan to a friend or relative.
4 of
6 people found this review helpful