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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited China rated Generali Global Assistance
4.56 out of 5
152
ratings and reviews
99%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We didn't need to file any claims but it was worth knowing that we would be taken care of if we did!
Marie K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no claim but did compare prices and found CSA to be the best coverage for a very reasonable price.
Lynn R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't have to use the insurance, but it gave me peace of mind to have it. It was reasonably priced and had good coverage.
Pamela M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was glad not to have to use my insurance but so happy I had it - I will definitely sign up again.
Susan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Difficult to rate since, fortunately, we had no issues. We bought what we believed we would potentially need in the event of an incident and what we believed was at a reasonable price. That is what insurance is all about. The good news is we did not have to call upon it.
Mordecai L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Your plan enabled my roommate and my daughter to be under one plan on this trip which simplified the process...we appreciated this very much. Fortunately we did not need the of use your service.
Barbara J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Most always we use your company for our travel insurance needs. I like the selection you have and on several occasions we have had to file a claim. Never a problem. The last several trips we have not had to file a claim, however, peace of mind is important while traveling. Merry Christmas and a great 2012 Jere
YuHsueh M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We had no claims to file, but felt better knowing we had insurance in case of an emergency.
Jeanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have to deal with any claims. Therefore, no comments regarding your services.
Steve R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Until I received a letter from you before my trip that reminded me to take my documents and where to call if I needed you, you were just another insurance company that one hoped would pay out if needed. That letter gave me reassurance of your seriousness. Your documents are clear. Your price is competitive. I felt confident to have phone numbers "just in case." I will use your company again on future trips.
Jane K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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