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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Costa Rica rated Generali Global Assistance
4.66 out of 5
164
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Great trip and coverage.
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We like the "ease of mind" it provides.
Raymond W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I took my family to Costa Rica on an adventure to the Caribbean side and services aren't quite what we are accustomed to in the US. It was a great deal of comfort to know that I had purchased a backup plan.
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Luckily, we did not have to file the claim. I find it helpful that a company sends reminders before the trip and lists all the important info for the client to know before going on the trip. Will definitely use them again in the future.
Inessa K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
CSA has come through on the two occasions that we filed claims. So long as you provide the documentation they require, they are great! And so is InsureMyTrip!
Thomas A. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Called once with an inquiry before purchasing coverage and the person on the phone seemed knowledgeable.Didn't need to use the plan so can't comment on how claims were handled, but it was nice to have the security in case anything did go wrong.
Leslie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The coverage was fairly comprehensive and the price was good when compared to other providors offering the same coverage. The real test however comes when you have a claim. Since I/we did not have one (and hopefully never will) I feel my rating is incomplete.
Deborah P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, we didn't have to use the plan, but it was very reassuring to know it was there if we needed it.
Janet N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Telephone assistance was very helpful and made it easy.
Hermanus J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I got stuck on the way home from Costa Rica. With 1 quick phone call, I knew I was covered. It was a great piece of mind, when expenses from that delay were racking up. Claim was processed fairly quick, and when the check came in it was like free money at that point as I had already adjusted for the money I spent on delay. Everything worked just as it was supposed to.
Lance M. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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