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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Australia rated Generali Global Assistance
4.54 out of 5
138
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I want to clarify that my satisfaction was with the comfort of knowing that I was covered and that I believed the coverage to be good and appropriate to my needs. The real test will come when I have to file a claim. At that time, I will be able to access the type of service provided and whether the coverage is as expected.
Maria W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Overall satisfied. Two issues. When I first ordered policy online, there were multiple email related to what the policy actually covered. None were actually the coverage.
I had to ask a rep to email the real coverage. Very confusing. Would have preferred to have policy that would make direct payments to providers at a level above $1k
eugene w. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It seemed to be a long time for settlement. I would have thought that the company was more efficient in processing my claim, Nov. 3 to Jan 6, 2012. I had to call several times to monitor the process, but, the settlement seemed adequate. That's a long time to hold my money without the benefit of reinvestment.
RICHARD M. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • sebastien
    Photo
    honest review specially with someone that has a claim i think no one should take serious with any reviews if its marked ( no claim filed)
    May 27,2012
Generali Global Assistance Standard
Although we didn't need to use the coverage, it was comforting to know that if we did need to rearrange our plans, we had the travel insurance to cover our extra expenses.
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I took out insurance to protect my interest. did not need to claim anything. It was good having it for the peace of mind.
Robet L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Traveled with comfort, knowing we were protected by our insurance provided by CSA, purchased through InsureMyTrip
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Great insurance at a great rate, covering all the essentials you'd hope to never have to use. Thanks for the great service!
Matthew P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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