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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ireland rated Generali Global Assistance
4.60 out of 5
276
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I am a travel agent and when I confirmed the policy I asked for a written copy to be mailed (USPS) to me. I never received it, so I had to print the document to take while out of the USA just in case I needed it. I always get a printed mailed copy for clients and myself, this is the first time I didn't receive it.
Irena K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We apologize that you did not receive the policy via USPS. We have forwarded this on to CSA to investigate further. If you have any questions or concerns, please call us at 800-487-4722.
    Jul 25,2017
The trip included a
tour
Generali Global Assistance Standard
Did not have to use it but travel without worries knowing that I had it.
Frank T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
had comfort knowing that I had trip insurance
Ann A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thought I was going to have to use as my baggage did not arrive with me from Ireland via Chicago but they did track it and saw what flight it was on and delivered it to my door after midnight. I had already begun listing all items in the bag and realized that money replacement could in no way replace my items so thankful they found it.
cheryl c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, we did not have to file a claim this year. Last year, my husband had a medical condition that forced him to cancel his trip to Europe. We filed a claim for that trip. It could not have been easier or faster to receive our refund. We will definitely use CSA again for our travel insurance needs.
Margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have occasion to submit a claim so cannot offer a meaningful review.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Can not give a full evaluation of plan and my satisfaction with filing claims since I did not need to file any claims
Peter C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I thought the cost was reasonable for what I wanted, which was emergency medical evacuation, if necessary. The travel insurance that came with my credit card didn't provide adequate levels, but since I didn't have to file a claim I have no idea on how useful or effective the policy would be.
Matthew B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Great product. Fulfills my travel needs.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Comforting to know unexpected expenses would be covered.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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