Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Japan rated Generali Global Assistance
4.50 out of 5
126
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Did not have to make a claim, but good to know I could have, if needed. Being on the go during a vacation trip can create situations, and it's good to know that there are preparations in place in case I need it.
Gregory H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The service reps whom I dealt with in buying this plan were super helpful and patient.
Mary Jane E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I nearly had to cancel the trip to Japan part way through the trip. My credit card pin numbers did not work, even though I used one of them last year in Japan. Therefore I was unable to get cash advances off of the card without the pin number. Fortunately 7-11 in Japan supports the use of my debit card, which I found out from a friend. This saved our trip and a claim! Make sure you know your pin numbers as Visa will only send new ones to your home address!
Aden C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Over seas travel covered very well. My son got eye infection at Japan, it did cover right a way.
Thank you so much.
Yoshiko H. would recommend this plan to a friend or relative.
12 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I did a lot of comparison shopping before settling on CSA. This was the most comprehensive coverage for the best price. Although our son didn't need to make a claim, we were completely satisfied with the plan, the cost, and the staff backing it up. I called just before he left to make sure everything was a go. The customer service rep was extremely helpful and reassuring. Thank you CSA for a worry free 10 days while our son was half way around the world.
Samuel U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Was a peace of mind to know I was covered if something happened for low cost.
William L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I felt comfortable traveling with the insurance plan in the event if something unforeseen happened. Luckily, nothing did and I didn't have to process any claims.
Annabelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately, We did not need the insurance but it was comforting
to know we had it.
Valerie M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I didn't need the plan, it was great knowing I had a back-up in case of problems.

Thanks
Aden C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since I did not have to file a claim for any reason using the insurance I purchased for my trip, I can't speak to that aspect of the coverage. What I can say is that I was able to purchase insurance over the telephone on a Sunday, only two days before I left for my trip. The representative I spoke to was helpful, thoughtful, thorough and friendly. The policy covered all areas that I was looking for - medical needs, trip cancellation and interruption, lost or stolen baggage and much more. I felt the policy was reasonable and it covered a wide range of travel related issues. I do not travel without travel insurance and, although this was my first experience with InsureMyTrip, it will not be my last!
Robin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
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