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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Japan rated Generali Global Assistance
4.53 out of 5
140
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
The coverage and cost was a good value.
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Got the coverage at the last minute, didn't need it. However, as with most insurances, it provided peace of mind.
Richard R. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to have such a plan in place...just in case.
Karen Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have to make a claim, but good to know I could have, if needed. Being on the go during a vacation trip can create situations, and it's good to know that there are preparations in place in case I need it.
Gregory H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The service reps whom I dealt with in buying this plan were super helpful and patient.
Mary Jane E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I nearly had to cancel the trip to Japan part way through the trip. My credit card pin numbers did not work, even though I used one of them last year in Japan. Therefore I was unable to get cash advances off of the card without the pin number. Fortunately 7-11 in Japan supports the use of my debit card, which I found out from a friend. This saved our trip and a claim! Make sure you know your pin numbers as Visa will only send new ones to your home address!
Aden C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Over seas travel covered very well. My son got eye infection at Japan, it did cover right a way.
Thank you so much.
Yoshiko H. would recommend this plan to a friend or relative.
12 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I did a lot of comparison shopping before settling on CSA. This was the most comprehensive coverage for the best price. Although our son didn't need to make a claim, we were completely satisfied with the plan, the cost, and the staff backing it up. I called just before he left to make sure everything was a go. The customer service rep was extremely helpful and reassuring. Thank you CSA for a worry free 10 days while our son was half way around the world.
Samuel U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Was a peace of mind to know I was covered if something happened for low cost.
William L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I felt comfortable traveling with the insurance plan in the event if something unforeseen happened. Luckily, nothing did and I didn't have to process any claims.
Annabelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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