Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.67 out of 5
344
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
It was easy to apply, but I am glad that I did not have to use the CSA Travel Protection Custom Luxe plan.
Jocelyn P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We had a medical outlay, but your claims process was lengthy and difficult to understand. In regard to the first two questions, who knows, since we didn't file a claim we don't know if you covered anything or not. Was the plan cost reasonable? About the same as your competitors.
Maxwell L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if you are unsure of how to complete the claim forms or have questions about the required supporting documentation, please call CSA Travel Protection's Claims Department at 800- 541-3522.

    Generally, the insured person is required fill out a claim form, a patient authorization form, and submit a copy of the explanation of benefits, medical bills, trip itinerary, and proof of payment. We advise that customers review the claim provisions prior to departing on the trip and keep a file of all documentation that may be important to a potential claim.

    Thank you using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future. If you have any questions or concerns, please call us at 800-487-4722.
    Nov 19,2015
Generali Global Assistance Standard
Great price for the coverage. I will definitely recommend this site to my friends who travel. Thank you.
KRISTINE G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Don't agree with not being able to purchase Insurance on the same date of travel.
Elena O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was one of the best vacations.
Efim K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was very easy to buy this plan online. I had one question and it was answered. I would recommend this way of buying trip insurance to anyone.
Charlesn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
did not need to file claim, so can't comment on that aspect
Robert L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is a necessity when leaving the country to have insurance.
Lauren E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Easy to navigate through the plan options. I would definitely use again.
Lori R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I thought we might have to use travel delay, but airline issue resolved.
Jennings C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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