Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.57 out of 5
553
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Premium
I was trying to buy premises coverage for a vacation rental apartment, but the site gave me trip insurance instead, and then told me my request for the premises coverage could not go through.
William K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on your policy.

    On our site, we recommend the top rated Travel Insurance compies who provide trip protection, emergency medical and medical evacuation coverage. CSA is one of our providers who supply this coverage to us. It is possible that CSA provides Liability coverage for rentals, however since our site is not geared towards this type of coverage, you would have to purchase this directly with CSA.

    Please feel free to contact us with any questions or concerns. We are available 7 days a week and can be reached at 1-800-487-4722.
    Sep 26,2017
  • Deborah
    Generali Global Assistance
    Photo
    We're sorry to hear about your negative experience and want to help. All of our plans include a free look back period which allows customers to cancel their plan within a designated period as long as they haven't already left on their trip or filed a claim. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com as we’d like to try and help you find the coverage you were looking for. We hope to hear from you soon.
    Sep 28,2017
Generali Global Assistance Standard
Did not need to file a claim so I did not have to deal with claim service.
Judy D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not use but gave me peace of mind
Joseph L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insuremytrip is the most cost effective way to insure your trip--service is great and so are the prices
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I have bought several policies over many years and never had a claim. Recently I had to cancel a cruise due to medical reasons. CSA handled the claim very efficiently (although somewhat slow) and paid me for my entire loss.
Neil W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We have used this company before. Last time we had to cancel due to an operation. They covered all they said they would quickly and without hassle. I would definitely recommend them for any travel plans!
ORRIN D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have a need to use the plan but was satisfied with it's coverage.
Rhona B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have invested in CSA insurance for several past trips, including a tour of Scotland, ending on August 6, 2017. We filed a claim once, in 2011, when my husband required unanticipated back surgery a few weeks before a scheduled departure and received outstanding service from CSA so we have continued to enroll with them as we travel. Fortunately, we have not had to file with them again but are comforted that we will be well cared for if the need arises again.
Thomas H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Seems like a good well rounded plan although, luckilly, I did not need to use it
Mariana R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
good coverage at reasonable price. Helped lessen travel concerns
Stanley K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Berkshire Hathaway Travel Protection
    (4.63)
  3. Allianz Global Assistance
    (4.54)
  4. Crum & Forster - Travel Insured International
    (4.51)
  5. Travelex
    (4.50)