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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.61 out of 5
1,092
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I always get insurance being older and never knowing if my health would prevent a trip. It's a comfort knowing l have it even if I don't use it.
Colomba S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It was relaxing not worrying about things that could happen knowing that I was covered
Frank R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan was a perfect fit and REASONABLY priced. It had the options that covered my core concerns for domestic travel. It was easy and also had reasonable terms for claims which fortunately were not needed. It's always better to have something and not need it then the other way around.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I didn't file a claim, but the cost was reasonable for the services provided.
Wendy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
No having submitted a claim, hard to judge. But, the coverage as it relates to the cost, seemed fair and reasonable.
Maria Elena D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have to use it.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't have to file a claim--thank God, so can't comment on coverages and other such issues. Otherwise I have been very pleased. There was a problem with getting the wrong name for the primary insured, but your people fixed that very quickly and easily.
Marilyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Website to file a claim did not work.
Joel N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for letting us know that you were unable to access the Generali Global Assistance website to file your claim. Since it appears from your review that your claim was settled, we trust that you contacted the Generali claims department by phone or email:

    Monday-Friday: 6 a.m. - 6 p.m. PT

    Phone: 800-541-3522
    Fax: 877-300-8670
    Email: claims@generalitravelinsurance.com

    We appreciate your 4 star review and look forward to working with you in the future.
    Mar 26,2019
The trip included a
cruise
tour
Generali Global Assistance Standard
Great trip, all went well, but good to know the policy was there.
Jay F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Happy not to have needed it. When you are old, it adds substantially to the cost of travel.
Fred K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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