Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.60 out of 5
903
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
I think this plan is OVER PRICED for a 16 day coverage. Happy I did not have to use it & deal with any hassles with the insurance company I made my purchase from.
Carol m. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for taking the time to submit your review.

    Comprehensive plan premiums are calculated based on the age of the travelers, trip cost, and length of trip. You chose to purchase the Generali Premium plan which was one of the few plans that included the preexisting condition waiver as long as you purchased the policy prior to or on the date of final payment and insured the total cost of your trip. The Premium plan was also the most expensive of the Generali plans since it offered very generous coverage limits and broad terms and conditions.

    In the future, you may wish to call us for a quote within 10 days of your initial trip payment for more competitive pricing on plans offering the preexisting condition waiver. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.
    Apr 25,2018
The trip included a
tour
Generali Global Assistance Preferred
Since fortunately, I did not need to activate my policy, it's hard to review it intelligently, but the purchase process and the advice I received from the agent was very good. So I did feel I had purchased a product that provided both good value and good coverage.
Christina P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Very impressed with company. Sent me an email a couple of days before my trip to check on me and my plans! I will definitely use again.
Elizabeth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No issues
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately, we didn't have to file a claim. Unfortunately, the only time you really know if a service is worth your money is when you file a claim.
Jaime F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I, most fortunately,did not have occasion or incident to see if the plan would be easy and uncontentious for compensation. So all is good.
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I got the plan to cover unexpected events. Glad I didn't have to use it.

Wish all I could get a partial refund since it was not used. Reward those of us who didnt run into issues.

Will use again.

Thanks...
Emma M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I didn’t need to file a claim so I can’t atest to how the claim system worked. But the price was reasonable.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
GGA offered me exactly what I was looking for at a great price!!!
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Easy claim process, payment promptly received.
Daniel N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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