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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ecuador rated Generali Global Assistance
4.57 out of 5
154
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I am rating the service, which was excellent, including a change in dates I asked for.
Ross S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very simple to find a good policy with comprehensive coverage. I was very pleased.
Debra L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was good to know you're covered for the big things like trip cancellation and medical evacuation. Other than that, it's comforting!
Jane V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Policy covered all of our key concerns, and fortunately, we did not need to file a claim. Website processes of reviewing policy options, payment, and receipt of insurer policy, and coverage summary was easy and streamlined. Thank you.
Ilene W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I received a credit card that would cover part of trip cancellation, and needed to change the policy I had signed up for. The customer service department could not have been more accommodating, and made the change without any hassle.
Diana W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I had to wait to file my claim until my medical insurance finished its lengthy process and paid almost nothing. Then CSA quickly processed the claim and paid the remainder without any hassle.
Jean M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good help when I signed up. Delighted to pay and not claim! Next time I would like to be able to separate the medical from the cost of the trip as I have worldwide medical coverage.
Elizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your reply, but unfortunately we do not offer just cancellation insurance on our website. All of our cancellation coverages are included in a Comprehensive Policy which include Trip Cancellation, Trip Interruption, Baggage Loss/Damage, Medical, Dental, Emergency Medical Evacuation, 24 Hour Traveler Assistance, Baggage Delay, Travel Delay, and Accidental Death.
    Jan 22,2016
The trip included a
tour
Generali Global Assistance Standard
Having a plan in place gave us peace of mind that if we needed travel protection we were covered. This is the second trip we have insured with CSA.
Ronald K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It is hard to rate the program because, as it turned out, there was no need for the insurance.
Gemma K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not need health care coverage so InsureMyTrip advised us which plan to purchase. We ended up getting all the coverage that we needed without paying an exorbitant price. We did not need to use it but were very happy to have the piece of mind as one of our flights was delayed by three hours and if it had been delayed any longer, we would have missed our connection to the boat.
Carroll E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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