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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.57 out of 5
1,350
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We always buy a travel plan when the cost of the trip is expensive, and the weather is unpredictable. We have not had to file a claim. Will buy again in the future.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
"NEVER" travel without travel insurance ... especially overseas!! Generali (formerly CSA) has been my travel insurance company of choice for many years. In 2007 while traveling in Italy one member of our party had a heart attack and naturally our vacation was cut short. Generali (CSA at the time) made filing a claim very easy and was quick to respond with payment for our lost travel expenses. In the end it all turned out okay but there is no doubt that having a good travel insurance plan with you will make any unexpected events a lot less stressful. From that trip forward Generali is the only company I will use. Luckily, I have not needed to file another claim since then but just knowing that we are insured against the "unexpected" makes the small expense of travel insurance well worth every penny that it costs. Don't think it can't happen to you ... You never know! Highly recommended!
GARY R. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
excellent Job by Generali Insurance.
Shirish G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
2nd time we bought, thankfully never used
ROS S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very easy to get coverage, talked through plans with a representative who answered all questions, looked up what Plan covered our needs. Excellent customer service.
Linda A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Unfortunately or trip was impacted by a major storm. I purchased coverage to protect non-refundable condo reservations and costs for travel delays. My suggestion is to make sure you keep all your trip documentation/receipts including costs for travel changes. Online claim process was fairly easy and I was reimbursed in a reasonable amount of time. I wouldn't hesitate to use again.
carolyn t. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This insurance was reasonable and gave us peace of mind knowing we could recoup some cost if there were issues. We would consider purchasing it again.
Jodi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although our trip went smoothly, we had the comfort of knowing that we were covered if something went wrong, and the process for purchasing the coverage was easy and straightforward.
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had no reason to use the insurance on my trip to Maui. However, great piece of mind knowing I would be covered if needed.
Sharon A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We didn't have any travel problems, so did not use the insurance at all. Which is a good thing!
Jean G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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