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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited China rated Generali Global Assistance
4.56 out of 5
152
ratings and reviews
99%
recommended
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Generali Global Assistance Standard
Obviously with any insurance plan, you never know its real value until you need to use it, which happily we didn't.
Christopher W. would recommend this plan to a friend or relative.
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Claims not filed
Note: This review is for an earlier version of the plan.
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Generali Global Assistance Standard
I was pleased at the recommendations of your staff. I felt that they wanted to ensure that my needs were met and at the best price possible. I will use your service again.
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
A CSA agent took my call and advised me of my coverage when my plane was delayed. The agent was EXTREMELY nice and friendly which was great in the middle of a 4 hour delay.
CSA paid for all my expenses associated with the cost the delay caused me (no hassle).
It did however take a month before I heard back from them; they left a friendly message informing me that the check was printing and being sent out the same day.
It would have been nice to get emails when 1) they received my letter and 2) when they approved my paperwork. For a month I had a nagging feeling that the letter was lost in the mail or CSA stuck their head in the sand.
Therefore I did not purchase travel insurance for my next trip but when I got home the check was there.
I will use CSA again.
Michael H. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
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Claims
Note: This review is for an earlier version of the plan.
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