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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Hawaii rated Generali Global Assistance
4.59 out of 5
203
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Seems like a good plan, though, when one doesn't file a claim, it's not reflective of the responsiveness of company.
Karen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, we did not need to use the plan. It gave us peace of mind knowing we had it though and enjoyed our vacation worry free!
Jane W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Custom
I am glad I did not have to use the insurance. However, felt much more comfortable being covered by the insurance.
Evelyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I left my laptop on a plane. It was devastating the information I lost. It has been 5 months and I am still not fully over it. But having the travel protection I was able to purchase and replace the tangible items that I left on the plane. That did help and CSA Travel Protection was great to deal with. I am glad I purchased this insurance and I highly recommend it.
Daniel D. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We almost made a claim because the person we were worried about did die. However, a decision was made that since the funeral did not stop the Brants from going at the assigned time, the Walters went at their original time as well.
Barbara W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We have used Insure My Trip before and always found them to be helpful and a good source to find the best coverage at a reasonable cost. I would use them again and have recommended them to others.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I liked the peace of mind it gave me while I was traveling. I recommend the coverage it gave me.
Jack S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This is the second time I've used your company. The first time I had to put in a claim & you guys were on the ball & handled everything super!! Thank you & I will use you again in the future
Joann M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We just returned from a 15 night cruise and we're very glad we purchased this insurance. We did not need to use it at all, but the piece of mind it provided was worth it! We wouldn't use the insurance on all of our trips, but this one was rather expensive for us and you just never know with weather, health and other issues that could ruin a trip for you. We looked at lots of plans and will certainly use these folks next time we want trip insurance. Excellent service!
Gary W. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Shuttle driver inadvertently left a medically necessary cane/chair on the shuttle and drove away. Claim filed and approved for the full replacement cost of the device. Excellent insurance company. I'll use them again.
Robert R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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