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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited South Africa rated Generali Global Assistance
4.47 out of 5
177
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We bought insurance because of an aging parent at home, as well as concern about the safety of medical treatment in S. Africa and Zimbabwe. Although we did not use the insurance, we were happy to have the coverage in case of an emergency. Next time we would opt for the medical/airlift option only.
Stephen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This was the second time that I have used InsureMyTrip.com but the first time that I used a CSA plan.

Our trip went off without a hitch and no claims were made so I can't really evaluate the service although having a travel protection plan in place provided considerable peace of mind.

The customer service agent whose name I have forgotten was very helpful.

I also found very useful the information on how many people bought each different plan. This allowed me to realistically compare plans. The website was also very easy to navigate.
Donald S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was pleased with the detailed information I received about what the policy did and did not cover. Fortunately, I did not need to use this policy during my trip.
Jamie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I always buy travel insurance and am fortunate to have not needed it to date for travels.
Fae M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although we were fortunate to not need to file a claim while traveling in Africa, it was comforting to know that coverage was there if we needed it.
Blythe P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need it, but nice to know it was there
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I cannot really comment on the quality of the protection plan because I was fortunate enough not to have to file a claim. I can only hope that it would have provided suitable coverage if I had to file a claim.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, we did not have to submit a claim.
Henry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
CSA Travel Protection Custom Luxe plan provide piece of mind for domestic and international traveling. CSA covers from ticket cancellation, last minute changes, medical emergency evacuation to baggage damage to lost luggage. Their coverage is at a better rate than the standard travel insurance. Customer service is hassle free and in the USA. I used it for years. I always got my travel insurance through insuremytrip.com because it was convenient and I was able to compare many travel insurance companies at once. I recommend it.
Russell M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's hard to review insurance if you don't use it. We were grateful we didn't need it and we had a great trip. It seemed to offer what we needed at a competitive price.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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