Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,733
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
We sailed trans Atlantic with the plan to get off the ship in Le Havre, France and proceed to Paris. Due to weather, the ship diverted to Southampton, England. The ship transported us to London, Heathrow, but we were on our own from there. We had already purchased train tickets from Le Havre to Paris. We notifies Generali of the situation and filed a claim upon return to US. Generali Global reimbursed us for our travel from Heathrow to our Paris hotel. Our entire claim was reimbursed 100% including a charge I had to visit the ship's doctor while on board. I have since purchased additional Generali policies for our next trip. Our claims agent Ricardo Romero did a great job. I have purchased several Generali and GSA policies over the years, but this was the first claim I had to make and so glad we purchased insurance. Don't leave home without it.
Frederick E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Premium
Fortunately we did not have to make a claim.
Mark F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I didn't have to use the plan, but it seemed to be comprehensive and was a bit less expensive than other plans I have gotten in the past through the tour companies I was using. I appreciated that!

My experience with InsureMyTrip was effecient and prompt.
Cheryl F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Thankfully, I didn't need to file any claims, so I don't have the direct experience of processing a claim. But I've always had good luck with insuremytrip.com and the companies they represent.. The purchase process was clear and easy, and I think I picked the best plan for my purposes.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is very hard to review trip insurance when you've never had to use it. It was a good price for what we needed coverage for. I'm assuming it we had to use it everything would be great.
Edward J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not have to file a claim. We had this insurance for peace of mind.
Raj S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Really am in no position to evaluate the plan since we didn't use it and therefore do not know how reliable it would have been. However, the friend who did recommended it broke her ankle just before departure and was very satisfied with your prompt refund of her expenses. We plan on using you again for our next foreign travel.
Alan Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Did not have to file a claim, but satisfied that the cost was reasonable considering that the coverage was broad and included the items most important to me.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Glad I didn’t have to use the plan, but liked knowing that I had it if needed.
Charles L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily didn't have to use it but it was a better price for more coverage than the travel agent's plan offered.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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