Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
701
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We were very satisfied with CSA's Customer Service and prompt response to our claim and process. We would use them again on future travels.
Denise J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan seemed good, but you never know unless you have claim.
eric s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Insurance is great when you don't need it!
Arthur L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I lost my backpack in Florence, Italy. I filed a police report the same day and filed my claim upon arrival home. Luckily I had kept most receipts necessary, including replacement items that I needed for the rest of my trip. I feel that the claim was processed promptly and fairly. I received about 75% of the cost to replace all items.
Kathleen F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great piece of mind. Although I did not have to summit a claim because the trip was uneventful, I was comfortable knowing the team was fully covering my back. The notification day before my trip was to begin and reminders of coverage, contact information and wishes for a safe trip was a great touch and appreciated.
Terry W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I had no claim to make, so it's difficult to assess the quality of the insurance program. But their cost was reasonable and the process to purchase was easy.
Teresa C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Already recommended this to a friend. Did not need coverage this year, thank goodness. Last year had to file a claim and received efficient, hassle-free service.
Hellmut R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good value, luckily did not need to file a claim.
Grace K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Very satisfied with insurance rates and easy to purchase on your website.
Lucille L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately we didn't need to file a claim, but we're glad we had it. Seemed like it was worth the price for it for 2 people over two weeks of travel for the amount of coverage stated.
Reed P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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