Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.66 out of 5
371
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
CSA has always been my first choice in travel protection. Very convenient to purchase and reasonable premiums.
Douglas H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My claim was handled very promptly, and I received all the money back that I claimed. CSA had a few questions regarding the medical portion of my claim and the condo rental, but they contacted me and all parties involved in a timely manner. I received my check within a month. Very satisfied.
Irwin D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Cost seemed fair for the coverage that I purchased. I have heard from people who have filed a claim with a different company, that it is very difficult and time consuming to get a claim paid.
Jeff L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Cindy
    Photo
    Thank you for providing feedback on your policy. Travel insurance, like all forms of insurance, requires necessary documentation in order for the claim to be paid. We advise customers, whenever they incur losses, prior to or during their trip, to keep an organized and thorough record of travel-related receipts and documentation. When you purchase a travel insurance plan through InsureMyTrip, it gives you access to our Customer Advocate program. Our Customer Advocates can work with you and the insurance company to expedite a claim, help submit documentation, and file appeals. InsureMyTrip Customer Advocates are available 7 days a week by calling 1-800-487-4722.
    Feb 23,2015
Generali Global Assistance Premium
Peace of mind for an inexpensive price. Glad I've never had to use the plans, but having insurance is a must when you travel abroad.
Edward B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Coverage I wanted at a competitive price! Thanks.
Herman B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Since this was a winter trip we were concerned about travel delays or possible illness. The plan gave us a peace of mind, so glad the trip was great and we did not need to use it.
Martha S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Good comprehensive plan that put us at ease on our short vacation!
Randy H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good price and coverage I wanted.
Herman B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My husband and I always purchase Travel Insurance, for peace of mind. At our tender age, you never know what will turn up. I was a travel agent for years and tried to help many customers, who didn't purchase the insurance, that alone taught me to expect the unexpected. We went on a cruise so we purchased a comprehensive plan that had trip cancellation, trip interruption, as well as, baggage coverage, terrorism, travel delay, medical and emergency medical evacuation. Best part, is 24-hour emergency assistance. Thank you.
Roger G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I didn't use the plan so, I'm not sure really sure how to rank it.
Dustin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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