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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Hawaii rated Generali Global Assistance
4.59 out of 5
203
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
I thought your Travel Protection plan was very reasonable compared to other travel protection plans that are being offered.
Why should we say yes when we didn't file a claim?
Louise T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
CSA Travel Protection received our claim on Dec. 8th
of 2011. We received a claim payment on 1-23-12.
I feel the service for our Trip Interruption claim was
very slow.
David G. would not recommend this plan to a friend or relative.
19 of 28 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kathy
    Generali Global Assistance
    Photo
    We're sorry to hear of your recent experience with CSA. Without knowing the specifics of your claim, the holidays and an unusual spike in claim volume due to major events may have impacted the turn time a bit this time around. CSA is committed to providing prompt, fair and equitable claims service and focuses on ensuring consistency and accuracy in the claims process. Please let us know if you have any additional questions or concerns. Thank you for your feedback!
    Jan 25,2012
Generali Global Assistance Standard
This plan was recommended to me for the coverage needed. We did not have to make a claim so cannot evaluate it from that standpoint.
Barbara O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Can't say much because I didn't have to use it.
Billy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We traveled with our grandsons 16, 12 and when traveling with youngsters it's always best to allow for the unknown events that may arise. Fortunately our trip has been completed without any problems..
Frank R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan was fine. Cost was a little high.
Benedict J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Did not have to claim anything, but it was good piece of mind.
Catherine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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