For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Peru rated Generali Global Assistance
4.56 out of 5
223
ratings and reviews
95%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
It's reassuring to have travel insurance, especially for trips out of the country. Fortunately on our trip to Peru, we had no problems, but I knew that if we did, InsureMyTrip had us covered. We'll use this company again.
Jo P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I took out insurance so I didn't have to worry about any emergency. Your policy of pre-existing conditions wasn't clear to me as to the fine line between what was pre-existing and what was discovered, or activated, during the trip. It seems to me to be vague enough to exclude almost anything except an accidental wound. Consequently I was not as confident in your insurance as I expected to be.
Linwood C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Most travel insurance companies have an exclusion for pre-existing conditions in the form of a look back period. CSA Travel Protection specifies the right to look back 180 days into your medical history, prior to the effective date of coverage. Any claim you file that is related to a known medical issue within the look back period will be denied. The large majority of our providers offer a benefit called pre-existing conditions waiver. If you qualify for a pre-existing conditions waiver, the company waives its right to the look back period. To qualify for the pre-existing conditions waiver, you generally must meet the following requirements: purchase the policy within 10-30 days after making your initial trip payment, insure the full non-refundable cost of the trip, and be medically fit to travel when you purchase the policy.
    Jul 19,2014
The trip included a
tour
Generali Global Assistance Standard
I had to cancel my trip 10 days before departure due to illness and hospitalization. I filed a claim, was advised they were processing my claim and promptly paid. I would recommend them unreservedly.
Jane T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Nothing unfortunate happened while on my trip but it was reassuring to know that if something did happen, I had some coverage for certain losses.
Lillian O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good Plan, just a bit expensive.
Egbert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This trip to Peru went smoothly, so I didn't have to file a claim. The trip before this one didn't go smoothly- the airlines sent my luggage to Albania. I had to buy a few essentials for the trip, and the luggage was returned in 4 days. When I got back, CSA reimbursed me in a timely manner. So that's why I'm sticking with CSA.
Patricia V. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not need to make any claim - so there is no way to determine if the plan represents good value of rmoney. Unlikley to recommend however I am satisfied.
Bryan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately we did not need this plan; but in the past CSA did a fine job with a claim we made. We have used other carriers found on InsureMyTrip and also had a good claim experience. Pricing is pretty competitive, and I am looking forward to checking your new medical policy.
Philip H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I didn't need it, this plan brought me peace of mind, knowing that CSA had my back should the need arise. A great value, clear explanations of coverage, thanks in part to the website of InsureMyTrip.
Barbara F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The visits to Machu Picchu in Peru and Galapagos in Equador included very strenuous climbs and decents at high altitudes and trecks over 1000s of yards of broken lava trails that were very dangerous walking for the many senior citizens on several visits...No one was injured thankfully including us but treatment and extraction would have been difficult and expensive if serious bodily harm had occurred.

We were thankful for the protection our CSA policy provided.
Robert A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. Trawick International
    (4.69)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.56)
  2. GeoBlue
    (4.48)
  3. Travelex
    (4.47)
  4. John Hancock Insurance Agency, Inc.
    (4.41)
  5. AIG Travel
    (4.35)