Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Custom
Happy that I had the plan and even happier that I did not need it, meaning I did not need to file a claim!
PATRICIA L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
One of the best things about a trip is NOT having to use your travel insurance. However, after at least a couple of travel disasters (almost inevitable if you travel enough), I would never think of an international trip without it. Also, US citizens 65 years old and older are not covered by Medicare abroad. So travel policy covering medical needs is inescapable.
This policy, although unused, covered my medical needs well, should there have been any, as well as other important aspects of travel. I felt totally secure while traveling and the policy was moderate in cost. I have worked with INSUREMYTRIP twice and find them courteous, knowledgeable and reasonable in cost. I will most certainly use them again the next time I travel abroad.
This policy, although unused, covered my medical needs well, should there have been any, as well as other important aspects of travel. I felt totally secure while traveling and the policy was moderate in cost. I have worked with INSUREMYTRIP twice and find them courteous, knowledgeable and reasonable in cost. I will most certainly use them again the next time I travel abroad.
June L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Hard to write a review when we were fortunate to not need to make a claim.
Stephen G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Not sure yet. Our trip was delayed a day thanks to Air France/Delta so we missed our first night and first dinner in Paris and we are waiting on a response from Delta as to what they are going to do.
Gregory B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
There should be a rebate upon completing a trip without a claim, possibly a credit toward insuring a future trip.
Richard B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Preferred
I was thankful that this year I did not need to claim anything, but it was good to know that the plan was there had I needed it. Last year there was an issue with the airlines, and while they did not charge me anything, General Global was able to help out where it was needed. Next trip, I'll insure with General Global.
Jacqueline W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
We sailed trans Atlantic with the plan to get off the ship in Le Havre, France and proceed to Paris. Due to weather, the ship diverted to Southampton, England. The ship transported us to London, Heathrow, but we were on our own from there. We had already purchased train tickets from Le Havre to Paris. We notifies Generali of the situation and filed a claim upon return to US. Generali Global reimbursed us for our travel from Heathrow to our Paris hotel. Our entire claim was reimbursed 100% including a charge I had to visit the ship's doctor while on board. I have since purchased additional Generali policies for our next trip. Our claims agent Ricardo Romero did a great job. I have purchased several Generali and GSA policies over the years, but this was the first claim I had to make and so glad we purchased insurance. Don't leave home without it.
Frederick E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
Thankfully, I didn't need to file any claims, so I don't have the direct experience of processing a claim. But I've always had good luck with insuremytrip.com and the companies they represent.. The purchase process was clear and easy, and I think I picked the best plan for my purposes.
Susan A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We have used your service in the past and are completely satisfies with the coverage and price. We've never filed a claim but it's comforting to know the coverage is there if needed.
Dean D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
There is no way to evaluate a plan when you had no reason to file a claim. I mainly bought it to cover a major medical emergency, and I'm happy there was none. I would likely buy again under similar circumstances, under the assumption that I would be covered if needed. However, there's no way to tell in advance.
Kenneth L. would
recommend this plan to a friend or relative.