Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I left my laptop on a plane. It was devastating the information I lost. It has been 5 months and I am still not fully over it. But having the travel protection I was able to purchase and replace the tangible items that I left on the plane. That did help and CSA Travel Protection was great to deal with. I am glad I purchased this insurance and I highly recommend it.
Daniel D. would
recommend this plan to a friend or relative.
17 of
17 people found this review helpful
Generali Global Assistance
Standard
We almost made a claim because the person we were worried about did die. However, a decision was made that since the funeral did not stop the Brants from going at the assigned time, the Walters went at their original time as well.
Barbara W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We have used Insure My Trip before and always found them to be helpful and a good source to find the best coverage at a reasonable cost. I would use them again and have recommended them to others.
James M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I liked the peace of mind it gave me while I was traveling. I recommend the coverage it gave me.
Jack S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
This is the second time I've used your company. The first time I had to put in a claim & you guys were on the ball & handled everything super!! Thank you & I will use you again in the future
Joann M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We just returned from a 15 night cruise and we're very glad we purchased this insurance. We did not need to use it at all, but the piece of mind it provided was worth it! We wouldn't use the insurance on all of our trips, but this one was rather expensive for us and you just never know with weather, health and other issues that could ruin a trip for you. We looked at lots of plans and will certainly use these folks next time we want trip insurance. Excellent service!
Gary W. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Shuttle driver inadvertently left a medically necessary cane/chair on the shuttle and drove away. Claim filed and approved for the full replacement cost of the device. Excellent insurance company. I'll use them again.
Robert R. would
recommend this plan to a friend or relative.
17 of
18 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I thought your Travel Protection plan was very reasonable compared to other travel protection plans that are being offered.
Why should we say yes when we didn't file a claim?
Why should we say yes when we didn't file a claim?
Louise T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
CSA Travel Protection received our claim on Dec. 8th
of 2011. We received a claim payment on 1-23-12.
I feel the service for our Trip Interruption claim was
very slow.
of 2011. We received a claim payment on 1-23-12.
I feel the service for our Trip Interruption claim was
very slow.
David G. would not
recommend this plan to a friend or relative.
19 of
28 people found this review helpful
-
KathyGenerali Global Assistance
We're sorry to hear of your recent experience with CSA. Without knowing the specifics of your claim, the holidays and an unusual spike in claim volume due to major events may have impacted the turn time a bit this time around. CSA is committed to providing prompt, fair and equitable claims service and focuses on ensuring consistency and accuracy in the claims process. Please let us know if you have any additional questions or concerns. Thank you for your feedback!Jan 25,2012
Generali Global Assistance
Standard
This plan was recommended to me for the coverage needed. We did not have to make a claim so cannot evaluate it from that standpoint.
Barbara O. would
recommend this plan to a friend or relative.