Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.60 out of 5
617
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We didn't need to use the plan, which is a good thing, so I cannot comment on the claims process. But the coverage and cost to purchase the plan seemed reasonable.
Robert B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no issues or claims so this CSA Travel Protection Custom policy was not tested. The price and coverage appeared to be good value as long as the company was reliable.
Madeleine P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We would use CSA again. Thankfully, we didn't need to use the plan on the trip to Italy.
Constance G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I had the insurance in reserve. Particularly like the way the company stayed in touch during the trip.
Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily, we didn't need to use the plan so it was just good to know that we have one.
Yefim M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We didn't have to use the plan, but we had the peace of mind that it was there if needed. It made our two week trip to Italy more relaxed.
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fastest, easiest ,economical way to buy trip insurance!
Phillip L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hard to give a thorough review since I did not file a claim with CSA Travel Protection, and I feel how the company responds to a claim is the most important part.
Shannon M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It is very difficult to comment if the plan was satisfactory when I did not have to use the plan.
Hilde V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
As in other times I used your service, I found the customer service to be very helpful, patient, able to give me good advice, and pleasant. I have recommended your company to many others, and have encouraged others to buy travel insurance.
Nancy R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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