Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.67 out of 5
343
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
The cost was fair but not outstanding. No plan seems to have all we need but this had the best options this time. InsureMyTrip is a great resource which I have used several times.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I did not use the plan but the peace of mind was priceless. I was worried that if our flight was delayed for a covered event we'd miss our cruise. With this policy that would not be a worry!
Kathryn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Provided "peace of mind" that allowed us to relax without worry about unintended surprises.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Excellent price for this coverage. I had booked a trip a few weeks earlier through a travel agent. They charged more than double the price for their travel insurance for a comparable trip. I did not have to make a claim, thankfully. I was in Mexico with my teenage daughter and it was nice to have the 24 hour emergency phone number on hand for peace of mind. Purchasing the coverage was simple. I would definitely use CSA in the future.
Amy E. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Enrollment was quick and cost reasonable.
Vernon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Luckily, we didn't need to file a claim. But having the plan gave a Mom peace of mind as her son enjoyed his spring break in Cancun. Also, after he was stuck in Minneapolis for two nights this winter on a leg of his flight, I am more inclined to purchase coverage. It was an expensive layover.
Ryan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Glad i didn't have to use it - but glad to know it was there!
Judith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan had the benefits that we felt were important and the price was competitive. We did not have to file a claim, but were comforted by the fact that we had insured our areas of concerns.
David Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We were looking for a travel plan that covered not only the flight but any medical needs we might encounter while in Mexico. This plan covered it! We did have a laptop stolen from a checked bag which the airline would not cover. CSA very quickly responded, After sending a receipt we were paid in full for the missing laptop.
Bridget S. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
First time I ever bought travel Insurance, and came very close to using it when the Nor-Easter snowstorm hit on January 13. Glad I didn't have to because it was a big trip for my family, but it was comforting to know that it was there should I have needed it.
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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