Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.58 out of 5
590
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunate to not have to use.
Theresa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I am glad we did not have to use the plan! We were in London during the British Airways IT problem. Our flight was delayed initially but never canceled. Thousands of people were not as lucky. I was more calm knowing we had travel insurance!
Laurie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We use Insuremytrip and CSA for a number of trips that we take each year.

We have done this for over 20 years and have essentially no claims. We plan to do insure future trips with Insuremytrip and hope you are there if we ever havea claim. Although we know it is best to have a good vacation when everything goes well.
Michael W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No need to file a claim but certainly thought the coverage and price point were within reason. The ease of obtaining insurance coverage was a breeze. I did call a Customer Care representative with a few questions and received excellent service.
Scott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
IT WAS NICE TO HAVE THE COMFORT OF KNOWING WE WERE COVERED IF ANYTHING HAPPEN WHILE WE WERE OUT OF THE COUTNRY....
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
First time buying insurance for a trip. Small cost for much peace of mind!
Adriana C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
We have never purchased travel insurance before, but for this particular trip we chose to do so. The reasons were more about concerns over possible health issues back home; however this plan actually was put into use when our daughter fell ill while travelling overseas. After a hospitalization of four days and our return flights being delayed into the following week we had amassed additional costs. CSA checked in with us every day. They followed our daughter's medical progress and worked with the doctors to ensure her ability to travel. The plan covered our extra hotel, meals and car rental, plus our out-of-pocket health insurance deductible. Will consider this plan again!
Kevin M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Didn't need to use it but was comforting, as a senior citizen, to know I would be covered if needed (especially the medical part of the coverage).
Margaret M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
though we didn't have to use our insurance plan, we felt secure having it.
Victor W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since there was no claim, the process appeared to be seamless: buy insurance, nothing happened, so there is no experience to review. We have no way of knowing whether the insurance functions . . . other than that we experienced the peace of mind in believing that an unforeseen event would be covered and corrected.
Walter L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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