Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.61 out of 5
813
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
There was very prompt response, very good work with our claim. We got all requested money back very quickly. Claim Department representative Devon Love did excellent job.
Gregory C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need to file a claim so don't have an opinion on that aspect of the insurance. Did feel the plan covered my needs.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We never tested the plan which makes it differicult to evaluate. Insurance coverage and how the company applies it to a claim is a true test for the end user. It is reassuring to have some degree of protection when traveling. We are not young so having this coverage is reassuring. Yes we would buy it again in future travels. We have no issue with the plan but also have little to say on how it works. Given the cost of travel it is worth having the coverage.

It is best to have all trips with nothing to say about the insurance coverage.
Madelyn F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have already recommended my sister and her husband to look at this plan, but I would like to see some coupons or discounts for the returning customers. It is a way to encourage your customer to come back to you.
Nadra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your review.

    Although that may appear to be a great idea, rebating, which is refunding a part or all of a premium payment, is against the law. Various homeowners and auto insurance companies may use rate levels to calculate premiums based on prior loss experience. However, travel insurance is not usually purchased on an annual basis and may also be with multiple companies so discounting based on loss experience would not apply.
    Sep 21,2016
Generali Global Assistance Standard
Peace of mind that if anything happened, we would be insured.
Jeffrey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I am completely happy with the Travel Protection plan, the basics of what I wanted covered were included at a reasonable price.
I have not needed to put a claim through, so that's the only reason I gave it 4 out of 5 stars.
stacy f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Your plans stand out above the rest so I always use your insurance now. Very happy with the potential of what you offer however I have never had a claim so I can't give feedback on customer service. I hope its good if I ever need to make a claim.
Samuel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had no issues but appreciated the peace of mind I had knowing I had the insurance and that others who needed to use it found it a good value based on their reviews.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It made us feel better about traveling.
Katherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
As I did not file a claim I cannot factually review the product. I would suggest a small partial refund if no claim is filed.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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