Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Luckily, no experience with claims. It was the lease expensive plan on the web site.
Dinesh S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Although we did not to file any sort of claim, I always feel better knowing I am insured in case of accident or injury, in addition to other things like flight delay, luggage delay, etc.
Laurie P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Staff on the phone were professional, and helpful. They worked hard to answer all my questions. I felt like they wanted to be sure I understood ithe coverages. I felt I was covered on the trip. I have no way of commenting on the process of filing a claim or how claims would have been accepted and paid. But their attention to making sure my questions were answered in the initial interactions installed confidence they would be handled professionally.
Stephen C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I went on a bus trip to Mt. Rushmore and then Yellowstone. Trip perfect did not need t file any claims, Thanks for the interest and the great rates.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully, I’ve never needed to utilize the insurance on the many trips I’ve insured.
Jane K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Your cost is very high along with most companies that offer travel insurance. You're getting rich off those of us that feel we must get trave insurance with all the airline issues in the world. Glad I didn't have a problem. My friend did and says it's a pain putting together all the receipts, etc. to file a claim.
Kathleen L. would
recommend this plan to a friend or relative.
-
Angie
Hello Kathleen, and thank you for your feedback. Our travel protection plans offer coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. We’re sorry to hear about your friend’s claim experience. If they need any assistance, please have them call us at 800-348-9505 or via email at [email protected].Sep 22,2023
The trip included a
tour
Generali Global Assistance
Standard
I have used Generali several times, they were really good during the pandemic, moving the insurance coverage to new dates. Due to how I book trips, I usually have to pay for the insurance in 2 or 3 payments, airfare, hotels, car hire as these items are booked. I therefore never know the total cost of insurance, but it is essential for peace of mind, I always worry I haven't covered everything and my claim will be denied due to a minor sum not included. I have never had to claim, but insurance is so opaque, it is a concern.
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The coverage seemed to be the best available at time of purchase. It met our needs, Fortunately, we didn't have to file a claim.
Edward S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I had peace of mind knowing that I was covered for medical emergencies while overseas, especially for medical evacuation if it became necessary. Mercifully, I did not need to use the coverage but it gave me confidence knowing it was available to me.
Dona M. would
recommend this plan to a friend or relative.