Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Preferred
Unfortunately, I had to file a claim for a missed trip due to a medical problem. Generali settled my claim quickly, politely, and fully. I am more than satisfied with both Generali and Insuremytrip.com!
Cynthia K. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Good coverage and value. Thankfully it was not needed.
Maureen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
A good plan that covered our risks. Luckily we didn't have any claims.
David S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Price was good for the coverage we got. Did not need to use but I felt me and my wife were covered had anything happened
Kenneth A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We previously had a really good claim experience with Generali and will always consider them for our travel insurance needs
Deborrah Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Warning: Before purchasing and paying any premium for travel insurance make sure you read the actual policy and review EVERY possible reason that that travel insurance company could use to deny your claim.
Michele S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
Thank you for your feedback, Michele. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes approximately 20 different covered events that can qualify for Trip Cancellation coverage, the plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, please reach out to us before you purchase your plan. If you have any further questions, please reach out to us at the phone or email listed above.Nov 03,2023
Generali Global Assistance
Standard
I put yes on the recommendation question reluctantly! Yes because it was easy to get! But no, it is too expensive!
Nathan M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thank goodness we didn't need to file any claim, but felt assured we had enough coverage for our needs.
Hedy L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Fortunately we did not need to file any claims. Plan was worth the $$$ for peace of mind.
Stephen G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It is good for providing peace of mind. Just wish it didn't cost so much. Also, glad I didn't have to file a claim
Martin H. would
recommend this plan to a friend or relative.