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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ireland rated Generali Global Assistance
4.60 out of 5
273
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Any insurance is hard to judge unless you use it. We didn't file a claim, but we did have a family emergency while we were gone. We contacted CSA to see if it would be covered and never got a real response (it wasn't clear reading the fine print). I guess that part of the protection that we needed is underwritten by another insurer and through several emails the end result was "just do it and find out later if it's covered". Perhaps they cannot promise coverage ahead of time, but at least some more guidance would have been helpful to have informed our plans.
David K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, we can assist you with questions about policy wording. We can be reached telephone and email 7 days a week.
    Jul 02,2014
The trip included a
tour
Generali Global Assistance Standard
Fortunately did not have any claims, so unable to rate how good it really is. Was easy to compare plans on InsureMyTrip.
Carolyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Enrolling in this plan was easy. When I realized I had made a mistake in the date of return, a phone call took care of this quickly.
Anne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I take out insurance for the unexpected situations that could arise, so I wouldn't have to worry. This time all went smoothly and I didn't have to make any claims.
Joan S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our flight was cancelled on the first day of our tour package. We made a claim for meals and unreundable costs for the lost days. CSA paid the claim in a timely manner without any hassle. We will use CSA for our next tour.
Christine H. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I mainly got for emergency only, and was very happy that I did not have to use it.
Teresa T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
It was hard to judge as (happily) we did not need to use it. I would have liked to be able to add coverage for cancel any time without having to do within such limited time frame of booking my travel.
Jeanne J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The best thing about insurance is not needing it, but it was good to know were covered. This is one very big not to have to think about while enjoying our trip.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was nice to know I had protection in case I needed it/ I did not have to file any claims but I think it was a little costly for my needs.
William L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Easy to purchase, we did not need to use this product
Alan E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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