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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ireland rated Generali Global Assistance
4.59 out of 5
257
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Easy to purchase, we did not need to use this product
Alan E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Your customer care reps are wonderful and easily answered all my questions, helping make my decision as to which plan to buy. We have used insureMyTrip.com in the past and will continue to do so when we travel overseas. Many thanks for your good service.
Katherine N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Coverage was easy to understand and easy to purchase. Customer service reps explained the program. Once covered, e-mails from you kept us informed. Fortunately or unfortunately, we did not have to make a claim. But, the cost was reasonable and we felt comfortable having the coverage we purchased. Thanks!
Catherine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was very pleased with the assistance the InsureMyTrip representative gave me in finding a plan that met my particular needs. She was most helpful in comparing the costs and features of various plans and provided me the information I needed in selecting a plan.
Bradley W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I found this plan to be very good as it covered the items that concerned me. Fortunately, I did not have to file a claim. I would recommend this plan to others.
Thomas M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was charged extra money when I needed to change the dates because Grand Circle cancelled my trip and we had to reschedule it (one week later) I didn't think that was fair as it was only a date change. and right after the initial contract.
Robert H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This trip went without any problems! However last year my sister had a heart attack while we were all vacationing on a Mediterranean cruise....CSA made my claim process easy and efficient. I will certainly continue to use them.
Geralyn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
not necessarily, although I have no issues with the CSA plan I chose, I would recommend InsureMyTrip and then to pick a plan that is appropriate to them.
robert l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I fortunately did not need to make any claims. The customer service in learning about and purchasing the insurance was wonderful. Price was comparable to others. Great peace of mind.
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily I did not need to file a claim, so my answers are conditional. I would use CSA again based on the ease of signing up and the speedy reply to later questions. I felt secure having coverage as it was an expensive vacation.
Martha Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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