Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.60 out of 5
770
ratings and reviews
99%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Fortunately we did not need to file a claim this time.
Moshe G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thanks
Alla B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I ask myself how much is peace of mind worth?
Stephanie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since I did not have to file a claim, our experience was limited. I am not complaining just stating a fact.
Barbara N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, no coverage was needed. Therefore it's less of a value. But, I'm not complaining...it's wise for travelers to take out insurance as you never know what might come up.
Paul K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Based on the fact that we have purchased travel insurance many times and never made a claim, I wish they would give us a bit of a price break.
Christopher F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I didn't need to use it. Glad I had it in case I did.
Chris S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't need this insurance because all went well, but CSA Travel kept in touch before my trip, not just when I bought it.
Nancy K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Liked the many different options available.
james a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thanks to the blizzard in the northeast and all flights home cancelled ,we had to stay in Disney World two extra nights. After calling CSA and hearing that we had coverage for trip extension,we were able to relax and make the best of it.The agent on the phone explained our coverage ,what we needed to have such as receipts for food, hotel, transportation and how to file when we returned home. The claim was easy to file and we were paid promptly for the hotel and meals we were not expecting to have until we could get back home.
Darlene S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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