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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
939
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
The contract certificate was poorly written (as also pointed out by a attorney friend), requiring me to rely on Insure My Trip (IMT) staff to clarify what is covered and situations when those covered events are not covered. Please note that while staff at Insure My Trip believed the legal stipulations were clear (since the IMT staff repeats them everyday), the contract was confusing and poorly composed for the customer. Glad that my trip went well and that I did not have to file a claim.
Minhlinh N. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments.

    Generali Global Assistance, like all travel insurance plans, may be confusing. Although we are not lawyers, our licensed representatives can guide you through the plans' terms and conditions which should help you narrow down your choices. We also provide numerous prompts (blue hyperlinks within each quote) to guide you to additional details on each coverage.

    Our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.
    Mar 29,2019
The trip included a
tour
Generali Global Assistance Standard
My luggage got lost on the way home but arrived 2 days later. I didn't file a claim but I had peace knowing if anything happened on the trip I'd be covered.
I'll be going to Norway and The Netherlands in July so will be buying coverage again.
Joy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I got the insurance because I have parents in their 90's, so if something had happened to them while I was away I would have been able to come back without enduring so much financial loss. Since it was a conference, my work would have made me reimburse them for the trip if I was not able to attend and present at the conference. Fortunately I did not need to collect, as they were fine, but the peace of mind was well worth the cost of insurance.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan provided peace of mind for our trip. Being stuck in a foreign country during a personal emergency is something no one wants to experience. Especially without the resources needed to get home safely.
Lawrence M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully we did not need the services of this plan so I really can not rate it effectively. I felt the cost was appropriate. I will consider this plan for our trip next year. Thank you.
Jan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan was fair and balanced.The cost was reasonable.I would defifinitely utilize your services again.
Yogi W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
once again, didn't need to use the policy's benefits: a GOOD thing!!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
While I had no need to file a claim on this plan, I do appreciate InsureMyTrip offering lots of information and alternatives on travel plans - great service.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
We didn’t use it, but the price was right for the coverage we needed.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
There was more cost effective plans out there
Ruth V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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