Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
I found the emergency help process too cumbersome. My husband fell in Amsterdam and we took him to the emergency room at the hospital. When you're bleeding you don't have time to call a number to request a search for a doctor.
Olivia T. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Mike
We are very sorry to hear about the injury to your husband during your trip, and hope he has made a full recovery. We will pass your feedback along to CSA.Apr 25,2013 -
Wendy Stahl
Generali Global Assistance
Thank you for providing your feedback on your recent trip. I’m sorry to hear all did not go as planned. Our plans do not require contact with us prior to seeking emergency care. We do offer to help, especially in non-emergent care situations where we can find you a doctor and arrange direct payment for non-emergency care under ,000. Please feel free to contact us if you have and questions or need to file a claim.May 13,2013
The trip included a
cruise
Generali Global Assistance
Standard
I went to more then the Netherlands and I gave my iternary to the agent I spoke to when buying the plan. ( I was on a cruise stopping in multiple ports).Now I am wondering if I had a claim at another stop on my trip if I would have been covered or denied because it did not occur in the Netherlands.. Its hard to rate the plan if I never had to use it.
Barbara M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Questions above really relate to customers who have had to collect on their insurance. We had no problems, fortunately. However, the process of obtaining the insurance was easy and I was able to print out the policy minutes after obtaining the insurance.
Stephen T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This is the first time I have purchased travel insurance. I mainly purchased it because I was concerned that my elderly father might die and I would have to cancel or cut the trip short. The CSA(InsureMyTrip) telephone person said both events were covered.
You never know how good your insurance is until you have a claim.
I would buy this plan for my next big trip.
You never know how good your insurance is until you have a claim.
I would buy this plan for my next big trip.
Bruce D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately, I had no problems with health or delays on my trip, but I feel the coverage was reasonable and comprehensive and I felt better knowing that I would be covered financially should anything happen.
Ruth S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
As there were no problems, aside from stains/scratches on the suitcases, no claim procedures were involved.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
Gerald J. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I did not need the insurance. However, I felt very confident in the InsureMyTrip Rep. She really answered all my questions and I felt confident making my purchase. I
Stacy G. would
recommend this plan to a friend or relative.
-
Debra
IMT
Great Job Lisa!!Jan 23,2012
The trip included a
tour
Generali Global Assistance
Premium
My wife fell and fractured a rib on the first day of our trip. I took her to local clinic where the injury was diagnosed. We took cab there and back to the hotel which cost 30 Euros. When we returned to the US, I called the company from which I purchased the trip insurance. They sent me claim form via the internet which required almost our life history to cover every event. Because of the information requirements, it was not worth filing for the reimbursement of our expenses. I think you (the agent from whom we purchased the insurance) should let customers know in advance of the document requirements to support a claim. Needless to say, but I will say it anyway, I will not be dealing with the which provided the insurance again.
Selvin G. would not
recommend this plan to a friend or relative.
9 of
10 people found this review helpful
Generali Global Assistance
Standard
when traveling to Europe trip insurance is a must!
David P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Submitted a claim because our baggage was delayed prior to a cruise. A week after I had mailed in a claim, I had a call that I would be getting a check for the entire claim. It did not hurt that I provided good documentation and carefully followed the directions for submitting a claim
Arthur M. would
recommend this plan to a friend or relative.
23 of
23 people found this review helpful