Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Ireland rated Generali Global Assistance
4.52 out of 5
84
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I didn't have any problems thank God, so I really can't say if this was a great plan or not. The peace of mind was worth it though. My main concern was London due to all the terrorist attacks that have occurred there, but all was fine when I was there.
Linda B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I did not use the plan for which I am thankful, a gentleman on one of the tours died while on the tour. It made me realize how important it is to have repatriation insurance when traveling in foreign countries.
Judith N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My wife slipped and fell coming off a tour bus hurting her leg her right arm and back. We made a claim with your company and your representative was kind and very receptive to her possible future needs and we felt assured we would your support if needed later on and we will use you in the future on any new trips we take. Thank you. Vincent Bosa
Vincent B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan is great, but it would be better to have one plan that includes the travel insurance and the medical evacuation insurance. One plan should have both for one price.
Deborah R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. This CSA Travel Protection Custom plan did also cover 250,000USD for medical evacuation.

    If you have any questions or concerns, please call us at 800-487-4722.
    Sep 18,2017
Generali Global Assistance Standard
I thought for the price that it should have included auto insurance. I had to pay the rental car company for insurance as well, so it became quite costly.
Monica A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for leaving your feedback on this policy.

    The CSA Custom policy does provide additional coverage for a rental car, for an additional premium. This benefit is not automatically included but is provided as an additional option you can choose when purchasing the plan. This benefit can also be added to your policy even after you have made your initial purchase.

    We recommend contacting us at 1-800-487-4722 if you find you need additional coverage for your trip or want to make a modification to your plan. Our office is open 7 days a week.
    Sep 20,2017
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Rental Car Damage coverage can be purchased as an additional coverage to our Custom plan and our Custom Luxe plan includes coverage for rental car damage. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    Sep 22,2017
Generali Global Assistance Standard
Ok, it's pretty hard to evaluate an insurance plan when no claim is filed, because that's when you find out if the company/plan is worth it! So, I'm satisfied with my purchase because I didn't have to use it!
Robert H. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I would use CSA again. It was significantly less expensive than the travel/tour provider.
Stephen B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Did not have to file a claim so I cannot speak to the process. The plan seemed to be a good one with adequate coverage at a fair price
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had a claim 5 years ago and it was handled with no problems.
I was confident with my policy and happy not to have a claim.
James N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Thankfully, I didn't have to use it :)
Jomin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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