Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have rated Generali Global Assistance
4.57 out of 5
3,622
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
I didn’t have any claims which is great - I am a firm believer that if you prepare for the worst, it probably won’t happen. Having this policy gave me peace of mind that if something did go wrong, we would be covered.
LISA L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Glad to have had it. Happy that I didn't need it.
Artem F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Applying for insurance was made easy and was reasonably priced. Fortunately, I didn't need to use it .
Roberta G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Great service, very prompt response to a claim related to my damaged luggage. I will HIGHLY recommend this Insurance Company, it is BEST IN CLASS! Thanks!
CARLOS F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Preferred
I was thankful that this year I did not need to claim anything, but it was good to know that the plan was there had I needed it. Last year there was an issue with the airlines, and while they did not charge me anything, General Global was able to help out where it was needed. Next trip, I'll insure with General Global.
Jacqueline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Having the insurance relieved us of worry during our vacation. Thanks!
Paul D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
The proof of the pudding is in eating! On paper the plan was excellent but the crunch would have come when i would have filed a claim so do not how good the company is with its words
Ansar A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Since I didn't need to file a claim, I have no way of evaluating this policy.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have not much to say because fortunately, I did not have to use any benefit
I appreciate if the cost even more affordable, that way, the carrier will have the bigger pool of money
Khanh N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Compared to other plans, this gave me exactly what I was looking for and at a reasonable price. Thank goodness we didn't have to file any claims and our trip was perfect. Communication was great and application easy.
Jeffrey H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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