Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited France rated Generali Global Assistance
4.45 out of 5
133
ratings and reviews
95%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I've insured other trips with CSA in the past and foresee doing so for future travels.
Marilyn F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I admit, we didn't have to use the plan. I now think it was excessively expensive and I wish we hadn't bought it. It was recommended by French Country Waters and we took their advice. We mostly wanted insurance in case we could not make the trip. All the medical stuff came with it and we didn't have a choice. So it really wasn't what we wanted to begin with. However, I'm sure, had we needed it we might be grateful. We will not do it again, nor would I recommend it to anyone else.
Vera J. would not recommend this plan to a friend or relative.
5 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
customer service is great, and the plan was comprehensive. I also took a trip cancellation option even though very close to departure just in case. I would have liked to have a lower price for this case but prices are standard. I don't regret, great peace of mind.
golnaz m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Great customer service. Found an issue with incorrect residence city listed on insurance company policy. Called InsureMyTrip customer service and problem was resolved with confirmation e-mail sent immediately. This was on the morning of my trip departure so it was great to have it taken care of so quickly. I didn't have to worry about leaving with a small error that could cause confusion and problems if I had to invoke the policy.
Bernadette P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not use it but we had a calm state of mind
Thanks
Bernard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
What can I say? The purchase process was smooth with good counsel received and appreciated. As I was fortunate not to have to file a claim, I cannot speak to that quality of service, but yes, I'll probably use InsureMyTrip/CSA again.
Kenneth A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Yes, while the claim process was very slow, they did pay for almost all of the extra costs I encountered and was definitely worth it.
Jonathan R. would recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It still seems to me that all of these plans have too many loopholes and somewhat difficult to sort through, although the phone assistance is very good. Like most insurance, we never use it; lucky, I guess.
james h. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately I did not have to use the insurance.
Ingrid S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I did not need the coverage I really can't say if it was satisfactory.
Janice B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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