Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have rated Generali Global Assistance
4.58 out of 5
3,331
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We've purchased a CSA policy for the last several European trips and it gives us such peace of mind. We can relax and not worry about anything when we travel. We did have to cancel one trip due to a serious illnesses in the family. We received all of our money back because we had the insurance policy and the refund process was simple and quick. Insuremytrip.com makes it so easy to compare polices and get the one that best fits your needs. Never leave home without it.
Mary E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not need to file a claim so I did not have to deal with claim service.
Judy D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, I didn't have to use the insurance so I can't tell if this covered everything I needed; however, it did give me more peace of mind.
Nancy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I thought for the price that it should have included auto insurance. I had to pay the rental car company for insurance as well, so it became quite costly.
Monica A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for leaving your feedback on this policy.

    The CSA Custom policy does provide additional coverage for a rental car, for an additional premium. This benefit is not automatically included but is provided as an additional option you can choose when purchasing the plan. This benefit can also be added to your policy even after you have made your initial purchase.

    We recommend contacting us at 1-800-487-4722 if you find you need additional coverage for your trip or want to make a modification to your plan. Our office is open 7 days a week.
    Sep 20,2017
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Rental Car Damage coverage can be purchased as an additional coverage to our Custom plan and our Custom Luxe plan includes coverage for rental car damage. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    Sep 22,2017
The trip included a
cruise
Generali Global Assistance Standard
Great protection at a reasonable price!!!!
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It certainly gave us peace of mind.
Douglas S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good value and coverage . Glad we didn't have to use it.
ROY R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanks again for the backup plan. We always carry trip insurance as you never know what conditions you may encounter prior to and during travel abroad.
Patrick H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately I did not have to use the insurance.
Pamela W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I really needed The insurance because we have an elderly family member and I wanted to make sure that if anything happened with me covered. So I wish we could've gotten something a little less expensive but otherwise I was happy with that
David K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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