Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have rated Generali Global Assistance
4.58 out of 5
3,332
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
No issues with the trip so did not need to make a claim
Elaine H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
We fortunately did not need to file a claim under this policy. However, having the coverage in place gave us peace of mind.
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I used CSA on a previous trip. I was hospitalized for a week in Venice, Italy. They performed remarkably well, aiding me at every step in postponing flights, arranging transport back to the USA, etc. Could not have asked for better. Needless to say, I use them each time, now.
Richard S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Not sure if I would recommend CSA to others. I had no problems on this trip but a fellow traveler did, and she was insured by CSA also. When she became ill, it took a long time for her to receive the help she obviously needed.
Ursula S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Satisfied.
Olive M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am not an underwriter. However high cost and coverage levels to me compared to your very potential low risk seems high.
Randall P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We drove in our own car so we didn’t like it that we were needed to pay for covered and delayed or missed airfare and lost luggage although we didn’t need the coverage The persons we talked to on the phone were knowledgeable and extremely helpful We liked that they sent information on computer do we could look at it and compare
Carol L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I called and was very satisfied with the help I recieved. It was a piece of mind that made my trip much more enjoyable. I will use it again on my next trip if necessary.
Peggy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
the plan gave me peace of mind even though I didn't have to use it
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank goodness we didn't have to file a claim, but that means my review doesn't review the most important part of the policy!
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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