Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have rated Generali Global Assistance
4.58 out of 5
3,331
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Reasonable pricing.
Antonio V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No one ever wants to need to file an insurance claim, My wife and I are both in our late 60s. With possible changes in personal health or travel conditions a reasonably priced travel insurance plan provides peace of mind,
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insuremytrip is the most cost effective way to insure your trip--service is great and so are the prices
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We had a lovely trip and felt very comfortable having travel insurance that covered the entire trip from start to finish. Fortunately, no need to file a claim. Completely satisfied.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My trip went off without a hitch, but I met others who 6 days into the cruise still didn't have their luggage after missing the first 2 days. All I could say was "that's why I bought my CSA travel insurance ".
Eddie V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
One never knows how good an insurance plan is until he has to use it. Luckily, once again I have not had to use the plan I purchased. My trip and stay in Australia was all that I'd hoped it would be and more. Thanks your for the service that you provide.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I have bought several policies over many years and never had a claim. Recently I had to cancel a cruise due to medical reasons. CSA handled the claim very efficiently (although somewhat slow) and paid me for my entire loss.
Neil W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
thank goodness we did not have to use it
Edward J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Filed claims in the past and never had a problem.
Barbara S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I would like a plan that offers hurricane coverage ONLY when you are traveling by car .
I feel like I'm paying for things I'd never use like: Baggage coverage,Baggage delay, Air Flight Accident, Missed Connection etc. If I'm traveling by car so many of these coverages do not apply to my trip, and I'm paying for unnecessary coverage. Customer Service was very pleasant and helpful.
Mary Lou W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. As a travel insurance comparison website, we offer a wide range of plans which cover Hurricane warnings and mandatory evacuations at the destination, and other inclement weather related concerns. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    Aug 31,2017
  • Deborah
    Generali Global Assistance
    Photo
    We apologize for not meeting your expectations. Our plans are typically able to provide coverage for trip cancellations and interruptions resulting from mandatory evacuations due to hurricanes or other natural disasters provided requirements are met. Please see your Description of Coverage/Policy for full details or reach out to us via email at csa@csatravelprotection.com with any additional questions or concerns. We have trained customer service staff who would be happy to review your plan coverages with you.
    Sep 06,2017
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