Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have rated Generali Global Assistance
4.58 out of 5
3,332
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I would like a plan that offers hurricane coverage ONLY when you are traveling by car .
I feel like I'm paying for things I'd never use like: Baggage coverage,Baggage delay, Air Flight Accident, Missed Connection etc. If I'm traveling by car so many of these coverages do not apply to my trip, and I'm paying for unnecessary coverage. Customer Service was very pleasant and helpful.
Mary Lou W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. As a travel insurance comparison website, we offer a wide range of plans which cover Hurricane warnings and mandatory evacuations at the destination, and other inclement weather related concerns. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    Aug 31,2017
  • Deborah
    Generali Global Assistance
    Photo
    We apologize for not meeting your expectations. Our plans are typically able to provide coverage for trip cancellations and interruptions resulting from mandatory evacuations due to hurricanes or other natural disasters provided requirements are met. Please see your Description of Coverage/Policy for full details or reach out to us via email at csa@csatravelprotection.com with any additional questions or concerns. We have trained customer service staff who would be happy to review your plan coverages with you.
    Sep 06,2017
The trip included a
cruise
tour
Generali Global Assistance Standard
I haved saved a ton of money over the years.
Thankfully, I have never had the need to use it.
Mary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We have used this company before. Last time we had to cancel due to an operation. They covered all they said they would quickly and without hassle. I would definitely recommend them for any travel plans!
ORRIN D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have always purchased my trip insurance from CSA on Insure My Trip. It is great coverage at a great price.
Walter P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The Insure My Trip people helped me figure out the right plan and coverage. They were patient and walked me through the process. This inspires confidence that if I had a claim, they would be there for me.
Kevin V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately I did not need the plan but as I was riding motor bikes and Tuk-Tuks around Bangkok, it was good peace of mind, if you go to Bangkok you will know what I mean.
Ron R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't have to use it which is the best outcome.
Robert K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use it but nice to know it was in place.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan covered everything I needed, but I had no problems, so did not need to file a claim.
Patricia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have a need to use the plan but was satisfied with it's coverage.
Rhona B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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