Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Germany rated Generali Global Assistance
4.56 out of 5
99
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I don't think this was covered...my itinerary said one thing what we got was totally different! We could take 2 checked bags over....when we wanted to come home we were told only ONE checked bag per person! It cost us $75 for one extra bag! (we left one bag behind and stuffed everything into the 3rd bag!) Also NO food was offered on the way over!
Dorothy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your question. Although it is unfortunate that your travel provider did not meet the terms of your agreement, there would be no baggage coverage under any of our plans including CSA unless your baggage was lost, stolen or damaged.
    Feb 13,2016
The trip included a
cruise
tour
Generali Global Assistance Standard
You never know how good insurance is until you have to file a claim. However, the price and coverages were good and I have had recommendations from others. I have used CSA before and hope I never have to test it.
Sandra S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I like the plan. We will most likely use it again.
Karin F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not have to use the plan but the satisfaction of knowing we had it if we needed it was great. Price was very reasonable.
Jimmy T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have to use the plan on my recent trip, but I assume it would have covered the things listed in the plan description. Last year I did have to use the plan to collect on some damage to a suitcase, and while the plan would not submit payment until I had already collected something from the airline, when it finally did, I was reasonably satisfied. I never travel without insurance, and usually use CSA.
Paul S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The customer care representative was very helpful when I called. He e-mailed me two possible plans for my consideration. I was able to recommend it to my travel companions (who also purchased the policy). Thanks very much!!
Marie P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I didn't have any issues so I can't really evaluate plan.
Julia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I didn't have to use the insurance during my trip, it provided a "peace of mind" that was worth the price of the coverage.
nancy p. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy that we did not have to cancel our trip due to illness, etc. and were very happy with the representatives that assisted us in obtaining the appropriate policy.
Arline K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Realized
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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