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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.55 out of 5
1,380
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
I have filed a claim in the past and everything was handled efficiently.
Barbara S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
It was exactly the policy I needed.
Glad I didn't have to use it.
Dianne Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
If the company has the right combination of benefits and price. They will get my business.
Robert F. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
easy to find what coverage you wanted, fortunately I did not have to use it.
Martha D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
While Generali ultimately paid, they created many unnecessary obstacles and made the process long and complicated. They made me submit one expense 4 times before paying. They gave me incorrect info about what I could collect for making it seem almost impossible to collect the dominant expense, before another rep told me the truth. My rep gave me an unworking phone number in case I wanted to reach her. After paying me for some expenses, they said they had to pay me half and my wife the rest, but two months after paying me my wife hadn't received her half and they finally paid me. WARNING: IN READING REVIEWS NOTE THAT ALMOST ALL REVIEWERS DID NOT MAKE A CLAIM AND FILE POSITIVE REVIEWS, WHILE REVIEWS FROM THOSE MAKING CLAIMS ARE MUCH MORE NEGATIVE.
Jonathan K. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Just the right coverage for our family trip to Ireland. At the right price.
James W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, we didn't need to use our insurance but worth every penny for Peace of Mind.
RICARDO A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your business and your review. We are glad that you enjoyed your trip!
    Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
This was our third Generali insured trip and we are very happy to continue. The coverage is comprehensive and reassuring. the price is reasonable though relatively high, and the on line access and information are great.
randall m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your loyalty. We hope you enjoy your travels!
    Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
We didn't need the insurance, but we had the coverage, just in case. I'd hope that if we needed it, it wouldn't have been hard to get help.
Sherri L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan next time you travel! Thank you for your review.
    Apr 02,2024
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