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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers who have visited Costa Rica rated the Generali Global Assistance Preferred plan
4.69 out of 5
12
ratings and reviews
100%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
Didn't have any issues on our trip so we did not use the plan so I don't know how well they work on claims
Christina C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Our cruise was cancelled and we received a full refund from Royal Caribbean. The only money we did not get back was what we paid for insurance. Seems ironic, although we can use the insurance on another trip
John K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We are sorry to learn you were unable to travel.

    Travel Insurance policies are typically non-refundable following the review period, which was 10 days following purchase for this plan. However, we are glad to hear that you are able to utilize this policy on a future trip.

    If you have any additional questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected]
    Mar 10,2022
The trip included a
tour
Generali Global Assistance Preferred
We were very happy with the policy and Generali was easy to work with when we had to contact them about a possible cancellation. Generali informed us there is a section on the claim form the physician needs to complete if the trip is cancelled. Thus, I recommend you obtain the claim form (digital copy would be fine) when you buy the insurance policy so if you visit a physician who determines you have to cancel your trip, the physician can complete the section at that time ... who wants to come back to get the form completed at a later date. Generali emailed the form to me while I was on the phone with them so we had it when we visited the physician ... fortunately we were given the green light to travel!
Robert K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Did not need it but glad I had it!
Christina O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I didn't have to file a claim so I can not say that the company was easy to work with. It was easy to
buy the insurance online.
Georgene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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