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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers who have visited Sweden rated the Generali Global Assistance Preferred plan
3.46 out of 5
4
ratings and reviews
75%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
You really are money grabbers, that's all that matters. You know the trip was cancelled, yet send a message asking about the trip. Your mission statement must be: we have their premium, now do everything to avoid paying a claim. We filed, you knew you would not cover covid, we were sent jumping through hoops, then denied the claim. Mission accomplished! We will discourage any and all from generali.
David G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Megan B.
    Photo
    Dear Valued Customer,

    We appreciate your feedback. Please see the response provided by Generali in regards to your review:

    "We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. However, our plans can help if you are diagnosed with Coronavirus before or during your trip. You just need to meet the standard requirements for coverage due to sickness, and our plans can assist you with Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."
    Sep 17,2021
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having the plan was a piece of mind, but since we did not have to make a claim we really don't know how good the customer service was.

Buying the plan was easy and the price was very competitive with other companies.
Stephen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
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