Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Since no claim was made (thankfully) it is difficult to assess. But the coverage terms were what I was looking for.
Philip B. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Mar 07,2024
The trip included a
tour
Generali Global Assistance
Preferred
Our trip to Iceland was interrupted by a winter storm that caused a government mandated closure of the roads and prevented us from getting to our return flight. We had to reschedule for the next day at an additional charge. Generali denied what would seem to be obviously a trip interruption and/or delay using logic that defies common sense. They are not to be trusted to do the right thing. The fine print is more important than their concern for their customers.
Richard M. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Angie
Thank you for your feedback Richard. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
May 22,2023
Generali Global Assistance
Preferred
It's hard to comment on this coverage when I (fortunately) did not need it. I primarily purchased the coverage for the event of a medical emergency...and my wife and I stayed healthy & passed all the covid tests required to travel.
Stephen F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I cancelled the cruise that this policy was for.
I requested to use the premium on insurance for another cruise that I had previously booked and paid for.
Was told I could only use it for the voucher I received for the recently canceled trip and a new booking.
I have no plans for a new booking in the immediate future because of uncertainties of COVID .
I will not ever again use Insure My Trip to purchase travel insurance.
I requested to use the premium on insurance for another cruise that I had previously booked and paid for.
Was told I could only use it for the voucher I received for the recently canceled trip and a new booking.
I have no plans for a new booking in the immediate future because of uncertainties of COVID .
I will not ever again use Insure My Trip to purchase travel insurance.
Bernard H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Megan B.
Dear Valued Customer,
We thank you for your feedback.
Please see the response below provided by Generali in regards to your review:
'We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We appreciate your feedback as our goal is to provide smooth and seamless transactions for all of our customers. Letting us know how we are doing is the best way to ensure the best possible service for all of our customers. A dedicated team member will be reaching out to you to better explain your voucher options. Please contact [email protected] with any additional questions or concerns."Sep 23,2021
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately, we had no need to draw on the policy during our trip. Our traveling friends however, did have flight delays and missed excursions. So far, their dealings with Generali has been positive. We have just returned so I can not comment on how quickly they will be reimbursed. Knowledge of being covered in case of an emergency was well worth the cost of the policy. We would buy Generali insurance for a future vacation again.
Michael V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Always use Insuremytrip to get comparisons and buy medical and trip insurance.
David P. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your trust. We appreciate that you have been a dedicated customer since 2009 purchasing as many as 10 Generali plans for your previous travel.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
Jul 09,2019
The trip included a
tour
Generali Global Assistance
Preferred
I have little feed-back since I did not need to make a claim. The purchasing process was smooth and pleasant. Other than peace of mind and decent value, which the plan provided, I have nothing to evaluate.
Helen E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Show
reviews per page.