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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.56 out of 5
889
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
Gave me peace of Mind.
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I had no need to file a claim. For that reason I did not rate at the highest level. I did appreciate customer care representative's assistance in deciding on the coverage I needed and the final purchase.
Jo Anne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
It is so easy and affordable to purchase a plan that will give you peace of mind. They have plans to fit every budget. If you do have a question simply chat or call and they are very quick to help. We've used them multiple times and will again!
Pamela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I had no claim per se, but needed help when my traveling companion lost his passport. Luckily I had a working phone with me so I called to ask "now what?" I was terrified because not only might I miss the cruise, it would be hard to get a replacement because I'm changing locations almost daily. The representative I spoke with seemed to be unsure - as if this the first time someone has lost their passport. She said she would call back with more information. Later she did but only said "I found out you need to locate a US embassy. There is more information I'm entering in your record so you should call us back for it." Why in the world did she say I had to make another call to get it??? Is she charged for the length of her phone calls...or monitored by how many calls she takes in a day....or what? The only good news is that the following day the passport was found and turned into the lost and found at the train station.
Daniel G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Because I didn't have to use the insurance, of course I was satisfied!
Carol W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Fortunately we did not need to use the insurance.
Janet R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Thankfully we did not need to use it. Therefore I cannot truly evaluate the product.
Victoria G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
As hoped, we had no need to use the plan! However, customer service prior to the trip was amazing! My questions were answered quickly and accurately. Even when I made a mistake filling out the form, that mistake was corrected effortlessly within 24 hours! Will definitely keep this company's name and will share with anyone I know who is needing trip insurance!!
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I did not need to use the insurance.
Beverly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
We buy trip insurance for every trip we take, and quite frankly we wouldn't leave home without it. Aside from the fact that my husband's insurance plan does not provide medical coverage outside North America, the level of coverage we secure when traveling far from home in foreign lands is more than any regular coverage anyway, plus it covers for cancellations and trip delays and delayed/lost baggage, etc. Regarding the medical coverage, we know of two cases personally where a high level of trip insurance was needed for medical emergency and evacuation, and instead the people had to pay tens of thousands (possibly into the hundreds of thousands) for hospital/surgery/medical evacuation to return home because they did not have trip insurance. Buy as much as you can afford, and then go up to the next level that you think you can't afford because it is so much better than the alternative of having been able to buy it and instead paying dearly for the unforeseen, possibly for the rest of your life.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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