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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

Customers rated the Generali Global Assistance Premium plan
4.55 out of 5
1,886
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
great plan, reasonably priced that covered everything we needed including rental car.
Jeannette L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I appreciate there is reasonably priced insurance to compliment the insurance coverage a I have from my credit card.
Janet F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I did have peace of mind about medical issues on the trip. My elderly mother, who did not have the same coverage got sick but recovered, was wishing she had the same coverage I had. Luckily my health was fine during the whole trip.
Nicholas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Wonderful feeling of comfort that we were covered for the items that we selected.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I've used the service several times...
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
Kevin P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your travel was delayed. Unfortunately, Civil Disorder is a common exclusion on all travel insurance products. In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents. We have also forwarded your comments to the provider and received the following response:

    "We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or csa@csatravelprotection.com with additional questions. The plan you purchased includes a variety of covered events under which we can provide coverage if a covered event interrupts your trip. Unfortunately the Trip Interruption benefit does not cover interruption due to civil disorder. However if reasonable expenses were incurred as a result of a trip delay there is potential Trip Delay benefits coverage and we recommend you submit a claim for consideration at csaclaims.com. Please contact us at the number or email provided above if you have additional questions."
    Aug 22,2019
The trip included a
cruise
tour
Generali Global Assistance Premium
Very good plan. Did not file a claim but allowed me to be relaxed my entire trip.
David Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I was very pleased,the lady who I spoke to about this was very friendly &informative. Will use again next year for vacation.
Susan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Always a toss up whether to get it or not but w travel the way it is gas shortages, lost luggage, family emergency it is better to have peace of mind for cancel for any reason. Good communication w these folks. They gave us all the numbers to call in the event something were to happen which was great. Highly recommend for service and price.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I did not file a claim this time but I have in the past with no problems. Its good to have a peace of mind when traveling.
Crystal P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
We did not have a claim before or during our trip, so we can only evaluate the coverage. We especially liked the coverage of pre-existing conditions. Almost impossible to find that months after the first down payment on a trip.
George W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing the terms for the Pre-existing Condition Waiver under the Generali Premium plan to the attention of your fellow travelers.

    The majority of Comprehensive plans offer a waiver of the Pre-existing Condition Exclusion if you purchase the policy within 10 to 21 days of the Initial Trip Payment Date. However, the Generali Global Assistance Premium plan offers that waiver if you purchase their policy prior to or within 24 hours of your final trip payment:

    "We will not pay for loss or expense caused by or incurred resulting from a Pre-Existing Condition, as defined in the Definitions section, including death that results therefrom. This Exclusion does not apply provided you meet the following requirements:

    a. coverage is purchased prior to or within 24 hours of your final Trip Payment; and
    b. you are medically able to travel at the time the coverage is purchased; and
    c. you insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions."
    Jul 05,2019
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