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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

Customers rated the Generali Global Assistance Premium plan
4.55 out of 5
1,889
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
I didn't need the plan and that is about the best thing anyone can say about travel insurance.

I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
Kathryn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.

    One of the many perks of the CSA Travel Protection Custom Luxe plan is that the pre-existing conditions waiver and Financial Default coverage can be obtained prior to making the final trip payment (the biggest payment towards the trip).

    Please call us at 800-487-4722 if you have any questions. We look forward to assisting you in the future.
    Jun 04,2016
The trip included a
cruise
Generali Global Assistance Premium
My wife had an emergency medical condition requiring surgery arise just before we were going to take our trip. I filed the claim with CSA and everything was processed quickly and without issue.
Christopher Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Since I did not have to file a claim, I can only speak to the convenience, value and peace of mind the policy provided.
Helen E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I only had a claim with CSA once a few years back. Had absolutely no issues with them.
ALEXANDER A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
My claim was denied because the doctor I saw was not considered a doctor according to them. Even though the dr I saw is licensed in my state.
Michael R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for yuor feedback on he policy. Please see the below response from CSA Travel Protection:

    "We’re sorry about the circumstances surrounding your claim. Unfortunately a chiropractor is not a licensed physician as defined in our Description of Coverage. We strongly recommend reviewing a sample description of coverage/insurance policy that should be made available at the time of booking. Please contact our customer care team at 1 (800) 348-9505 so we may further discuss these details. Thank you."
    Jun 02,2016
Generali Global Assistance Premium
The coverage was good for the price we paid.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Plan covers pre-existing medical conditions which is why I always use that plan.
JACQUELINE r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan waives the pre-existing conditions exclusion if:

    a. coverage is purchased prior to or within 24 hours of your final Trip Payment and
    b. you are medically able to travel at the time the coverage is purchased; and
    c. you insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions.

    Please call us at 800-47-4722 if you have any questions.
    May 27,2016
The trip included a
tour
Generali Global Assistance Premium
Since I didn't need to file a claim, it's difficult to access the true value of the insurance.
Linda Sue E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
As nothing happened to me on the trip, there's really no way to evaluate it.
Andrea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Had I needed medical or emergency care on my trip this policy would have taken care of all needs at a reasonable cost.
Helen R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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