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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

Customers rated the Generali Global Assistance Premium plan
4.55 out of 5
1,907
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
My claim was denied because the doctor I saw was not considered a doctor according to them. Even though the dr I saw is licensed in my state.
Michael R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for yuor feedback on he policy. Please see the below response from CSA Travel Protection:

    "We’re sorry about the circumstances surrounding your claim. Unfortunately a chiropractor is not a licensed physician as defined in our Description of Coverage. We strongly recommend reviewing a sample description of coverage/insurance policy that should be made available at the time of booking. Please contact our customer care team at 1 (800) 348-9505 so we may further discuss these details. Thank you."
    Jun 02,2016
Generali Global Assistance Premium
The coverage was good for the price we paid.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Plan covers pre-existing medical conditions which is why I always use that plan.
JACQUELINE r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan waives the pre-existing conditions exclusion if:

    a. coverage is purchased prior to or within 24 hours of your final Trip Payment and
    b. you are medically able to travel at the time the coverage is purchased; and
    c. you insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions.

    Please call us at 800-47-4722 if you have any questions.
    May 27,2016
The trip included a
tour
Generali Global Assistance Premium
Since I didn't need to file a claim, it's difficult to access the true value of the insurance.
Linda Sue E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
As nothing happened to me on the trip, there's really no way to evaluate it.
Andrea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Had I needed medical or emergency care on my trip this policy would have taken care of all needs at a reasonable cost.
Helen R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Having to buy insurance for travel adds to overall cost of travel. I don't like having to do it, but i feel that if I don't buy and something happens and I don't have coverage then it can potentially cost more. I've been buying comprehensive travel insurance for the last ten years and luckily I haven't needed it, so i can't really say how good this or any travel insurance product is, but it does give piece of mind while traveling, so for that, it's good.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Great value. Used for many years.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Excellent coverage for the price! Would purchase again.
Keith D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
My wife became pregnant and we couldn't go under Doctor's orders and lost much of our money.
Scott B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. Based on our conversation with the insurance provider, it appears the trip was not cancelled due to a reason covered by the policy. In the future, please consider calling us at 800-487-4722 to receive assistance in selecting a plan that best suits your needs.
    May 27,2016
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