Travel Insurance Reviews Generali Global Assistance Premium
The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.
To learn more, see the Generali Global Assistance Premium product page.
The trip included a
cruise
tour
Generali Global Assistance
Premium
The claim was settled appropriately after a few phone calls.
Jacque D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
My laggage was misplaced for 3 days on my return home. CSA when very slow in replying to my claim. In the end CSA washed their hands of my claim and are now refusing to pay my claim. I am very disappointed in this outcome and will never use CSA in any up coming travel.
Troy P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Premium
Since no claim was filed, cannot properly rate this policy. The coverage is there is writing, but can't tell if there would be accurate prompt service of a claim/
RONALD R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Easy to to purchase. Covered flights and rental cars and luggage. Thank goodness we did not have to make a claim.
Steven H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Your plans stand out above the rest so I always use your insurance now. Very happy with the potential of what you offer however I have never had a claim so I can't give feedback on customer service. I hope its good if I ever need to make a claim.
Samuel D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Very fast claim service. Highly recommend
Michael Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
It is difficult to judge since I didn't file a claim, but I was happy with the cost and coverage.
Kathryn H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I didn't need the plan and that is about the best thing anyone can say about travel insurance.
I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
Kathryn T. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
One of the many perks of the CSA Travel Protection Custom Luxe plan is that the pre-existing conditions waiver and Financial Default coverage can be obtained prior to making the final trip payment (the biggest payment towards the trip).
Please call us at 800-487-4722 if you have any questions. We look forward to assisting you in the future.Jun 04,2016
Generali Global Assistance
Premium
Over the years we purchase extra insurance that would cover a major health incident or wrecking the rental car. Cross our fingers we have never had a claim, but the peace of mind is nice to have when traveling.
patrick t. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Didn't need it, but at our age we didn't
Lynn M. would
recommend this plan to a friend or relative.
The CSA Custom Luxe will provide coverage for Baggage Delay in the event your delay occurs during your trip.
"We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage is delayed for 12 hours or more during your Trip."
Since your baggage delay occurred on your return flight home, coverage would not apply as you are home and would not need to purchase additional clothing or personal articles.
Please feel free to contact us if you have any questions or concerns. We are available 7 days a week at 1-800-487-4722.