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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers who have visited the United States rated the Generali Global Assistance Premium plan
4.47 out of 5
183
ratings and reviews
96%
recommended
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Generali Global Assistance Premium
I had peace of mind as my parents are in their 90's and this plan covered trip cancellation for family medical emergencies.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I drove cross country one way, over 3,000 miles and wanted to be sure I was covered. This was ones of the only policies that covered such a trip so it was reassuring to have it.
Aaron B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
They are reliable and come through whenever appropriate. I use them almost every time I travel.
Guillemette E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Very friendly and thorough customer service.
Camille H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I believe most would agree that you cannot completely rate the CSA Custom Luxe policy until you have a situation where the policy needs to be used so you can see the policy put into action. As for the question, "How satisfied were you with this plan?", I also don't think you can really answer that, until you have needed the services of the policy. I have however called customer service and received great assistance with some questions before.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
This has been the third time I have insured my travel with CSA. I like that CSA offers many coverage options, and I can tailor the insurance to my needs. I have always found CSA to be very responsive to my requests for information or assistance, and there is never any guess work as to what coverage is included in the plan. Everything is spelled out simply yet concisely. I will most certainly use CSA again for my travel insurance needs.
Susan R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Customer service representative did a good job.
Craig A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It was reassuring that we had additional coverage if we needed it. It would have been nice if the coverage was a bit more affordable.
Gary Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan is a robust, comprehensive plan, with very generous benefit limits. In the future, please call us so our representatives can assist you in finding a basic policy at a lower premium. InsureMyTrip is open 7 days a week at 800-487-4722.
    Dec 02,2014
Generali Global Assistance Premium
I've gotten travel insurance so many times and never used it. This time I had a hard fall and injured my elbow, needed to see doctors in 2 different states. Once I got the paperwork for those visits together and submitted, it took 2 or 3 weeks to process, another week for me to get the check. Everything was approved! Thank you, CSA! Now if only they could help my elbow heal faster.
Virginia W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't use the plan, so I really don't know whether it works or not. I was happy with the InsureMyTrip website experience, and a multitude of carriers that were presented to me. I am an insurance professional, so I understand insurance very well. The website does a good job of dealing with a very specialized type of insurance which even professionals like myself don't have much experience with. Even though I did not use the plan, which I am happy that I didn't have to,the coverage as described in the policy seemed adequate.
Raymond W. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • BEVERLYM
    Photo
    This is comfort insurance and well worth peace of mind. Often when you do not have it and wish you did you agonize needlessly. Just do it, have it, and know it is there only if needed. I thank all the reviewers for mentioning the value of peace of mind!
    Apr 30,2014
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